Return Policy
Our return and refund policy is valid for 30 days.
If it has been more than 30 days since your purchase, we cannot
provide a full refund or exchange.
To be eligible for a return, the item you are returning must be
in unused condition and in the same condition as when you received it.
receive it. The item must also be in the original packaging.
Some types of items cannot be returned. Items that are easy to return
damaged, such as food, flowers, newspapers, or magazines, cannot be
If it has been more than 30 days since your purchase, we cannot
provide a full refund or exchange.
To be eligible for a return, the item you are returning must be
in unused condition and in the same condition as when you received it.
receive it. The item must also be in the original packaging.
Some types of items cannot be returned. Items that are easy to return
damaged, such as food, flowers, newspapers, or magazines, cannot be
returned. We also do not accept products that are intimate or
personal hygiene and health items, hazardous materials, or fluids
and flammable gases.
personal hygiene and health items, hazardous materials, or fluids
and flammable gases.
Additional items that cannot be returned:
- Gift Card
- Downloadable software products
- Some health and personal care items
or proof of purchase.
Do not send your purchased items back to the manufacturer.
There are some situations where only a partial refund is given:
- Book with obvious signs of use
- Opened CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records
- Any item that is not in its original condition, damaged or missing parts due to an error not on our part
- Any item returned more than 30 days after delivery
Once your return is received and inspected, we will ship
email to notify you that the item you returned has been received.
received. We will also let you know whether your refund is
approved or rejected.
If approved, the refund will be processed, and the credit will be automatically applied.
applied to your credit card or original payment method in
a few days.
Late or Missing Refunds
If you haven't received your refund, please check your bank account again.
You.
Then contact your credit card company, as it may be necessary.
time before the refund is officially recorded.
Next, contact your bank. There is often a processing time before
refund recorded.
If you have done all the steps above and still have not received
refund, please contact us at {email address}.
Discount Items
Only regular priced items can be returned. Sale items
non-refundable.
Exchange
We only replace items if there is a defect or damage. If you need
exchange the item for the same one, send us an email at {address
email} and send your item to: {physical address}.
Present
If the item was marked as a gift when purchased and shipped immediately
to you, you will receive a reward credit for the return value.
your item. Once the returned item is received, the gift certificate
will be sent to you.
If the item was not marked as a gift when purchased, or the giver
gift sends orders to them in advance to give away
to you, we will send a refund to the provider
gift and they will know about your return.
to you, you will receive a reward credit for the return value.
your item. Once the returned item is received, the gift certificate
will be sent to you.
If the item was not marked as a gift when purchased, or the giver
gift sends orders to them in advance to give away
to you, we will send a refund to the provider
gift and they will know about your return.
Return Shipping
To return your product, you must send your item to:
{physical address}.
You will be responsible for paying shipping costs for
return your item. Shipping costs are non-refundable. If
You receive a refund, return shipping costs will be
deducted from your refund amount.
Depending on your location, the time it will take for a replacement product
up to you may vary.
If you are returning a more expensive item, you may want to
use a trackable shipping service or purchase insurance
shipping. We do not guarantee that returned items will be
up to us.
Need help?
Contact us at (e-mail) or WhatsApp number for any related questions
returns and refunds